Home Privacy Policy

GreenFeed® Growing Systems - Privacy Policy

GreenFeed® Growing Systems ’ Commitment to Customer Privacy

GreenFeed® Growing Systems , ("GreenFeed® Growing Systems "), is committed to maintaining the privacy and security of its customers' personal and private information ("customer information") submitted to GreenFeed® Growing Systems via the www.greenfeed.co.za website ("the/this website"). This privacy and security policy ("this policy") outlines GreenFeed® Growing Systems’s practices and commitment to the customer in this regard.

This policy must be read with the Terms of Use for www.greenfeed.co.za that is incorporated into this policy.
*Reviewed and updated - 29 June 2011

The Customer's Choice

The choice to provide GreenFeed® Growing Systems with certain customer information via the website is always the customer's. The customer should, however, be aware that in financial dealings withholding certain details may limit the services GreenFeed® Growing Systems is able to provide. The choice to provide GreenFeed® Growing Systems with certain customer information via the website is always the customer's. The customer should, however, be aware that in financial dealings withholding certain details may limit the services GreenFeed® Growing Systems is able to provide.

Protecting Customer Information

What is customer information?
Customer information refers to personal and private information submitted to GreenFeed® Growing Systems via the website that identifies or relates to a customer, whether the customer is an individual or a business. This information includes details such as name, age, ID numbers, registration numbers, addresses and other contact details, liabilities, income and payments records, financial information and banking details such as account numbers.

How does GreenFeed® Growing Systems safeguard your information?
Keeping your financial information secure is one of GreenFeed® Growing Systems 's most important responsibilities. This policy governs the behavior of employees with regard to accuracy, confidentiality and security of all customer information.

Sharing Customer Information - Responsibly

The only instances in which GreenFeed® Growing Systems is permitted to disclose customer information is when it is:
Authorised by the customer
GreenFeed® Growing Systems will not collect or use customer information without obtaining the customer's consent.

  • In respect of marketing of services or products, consent to collect or use information can be expressed (for example signing an agreement) or implied (e.g. if the customer is given an opportunity to opt out of a specific form of information sharing, but choose not to do so, it implies that the customer chooses to share this information).


The type of customer information the customer will be asked to provide will vary according to the product or services required.

GreenFeed® Growing Systems is made up of a number of different business units, such as GreenFeed® Growing Systems, Hydroponic Greenhouses and Shade Netting divisions. By sharing information about a customer's accounts among different business units, GreenFeed® Growing Systems can serve the customer more efficiently.

Necessary to protect the GreenFeed® Growing Systems 's interest
This will not be used as a reason for disclosing information about a customer or a customer's accounts (including name and address) to any one else, including other companies in the GreenFeed® Growing Systems Group for marketing purposes.

Right to Amend this Privacy Statement

GreenFeed® Growing Systems reserves the right to amend this policy at any time. All amendments to this policy will be posted on the website. Unless otherwise stated, the current version shall supersede and replace all previous versions of this policy.

Third parties

Except as outlined in the section dealing with "Sharing Customer Information", GreenFeed® Growing Systems will never sell or otherwise make available customer information to other organisations or parties including other companies in the GreenFeed® Growing Systems Group.

E-mail Communication

GreenFeed® Growing Systems may use customer information to send the customer information on new services or products that may be of interest to the customer and from time to time will mail, e-mail or SMS information to the customer about GreenFeed® Growing Systems , GreenFeed® Growing Systems products and services or on the GreenFeed® Growing Systems Group of Companies and its products or services. The customer will have the option to indicate that he/she does not want to receive such specific product communications in future, at time of receipt of the communication. The customer will, however, continue to receive other product information until the option to not receive future communications has again been selected for such specific product.